
State Farm® Insurance Agent Celeste Middleton
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Trey wei
March 17, 2025
"Harrison was a great help! Couldn't have asked for a better experience. Thanks again, Harrison!"
Sheila Logan
March 14, 2025
"Thank you Maddie for your knowledge and professionalism with a side of friendliness."
"Sheila, thank you for taking the time to give Maddie a review. We appreciate you and your business and look forward to working with you!"
Michelle Smith
March 12, 2025
"Jamie was very helpful. Thanks again Jamie ☺️"
"Michelle, thank you for taking the time to leave Jamie a great review! She is top notch, and we are glad she was able to help you. "
Kimberly Smith
March 7, 2025
"I transferred a policy from Louisiana to Tennessee. I paid 6 months in advance and the Tennessee policy was cheaper when I moved here. I am not being credited the money I paid in advance and despite efforts to understand where the money went I was told by Mia that she didn't understand either, the billing person had called me - which I later found out wasn't true because there isn't a billing person at the local office, and when I said I would cancel my policy Mia just said "okay". It's cancelled now and I'm going with USAA. I am very disappointed and have never had this experience with State Farm before."
"Thank you for sharing your feedback. We sincerely apologize for the inconvenience & the billing issue you experienced. We do have a billing specialist in our office, and we tried to reach you to go over the billing credits. We apologize again for the frustration and still want to help you. Thank you- Celeste "
Rosyvel Vergara
February 25, 2025
"I had the pleasure to work with Maddie Watson for my car insurance. She was attentive to detail, professional, and made sure to get the best quote. I definitely recommend Maddie for all your insurance needs through Statefarm."
"Rosyvel, thank you for taking the time to give such a wonderful review for Maddie. She is a great asset to our office and enjoys helping people. "
Jason Sheffield
February 15, 2025
"Worst agency I've dealt with. When it comes time for them to do their job after taking your money, good luck.. it don't happen. I was hit by a semi while taking my son to school. I constantly had to call them over and over just to be sent to a different person every time with the assurance they were trying to get info on the truck driver who didn't have insurance. I was never helped. They're trained very well to act like they care while pocketing the money you pay them for nothing.. I'll never do business with state farm again thanks to this branch.."
"We are so sorry to hear that you were involved in an accident. Our thoughts are with you during what is undoubtedly a difficult time. We would love to help you, but do not see a current policy. In case this is about a claim from several years ago, we have tried reaching out to you. Please give us a call at (615) 895-2700, we want to help you. Thank you, Mr. Sheffield"
Catherine Mcdow
February 8, 2025
"Maddie did a wonderful job helping me with my insurance needs. Highly recommend her."
"Catherine, thank you for the review, Maddie is very great to work with, very thorough. We look forward to working with you!"
luke primm
January 29, 2025
"Maddie is awesome! She insures both my auto and home. Very responsive and gets the job done fast."
"Thank you for the review, Luke, Maddie is awesome, and our team looks forward to working with you. Thank you for choosing our office!"
Milad Blates
January 29, 2025
"I got quote from other companies but you gave me better offers Thank you"
"Milad, thank you for the review, we are so happy that we were able to save you money and look forward to working with you."
Bobby Brown
December 30, 2024
"I recently moved my homeowners and auto insurance back to State Farm at Celeste Middleton's agency. Maddie Watson worked with me to make the transition go smoothly and she worked hard to get me the best coverage for the best price. Thanks Maddie!"
"Bobby, we are so glad to have you back and appreciate your feedback. We always strive to do what is best for our customers and maximize your savings. Welcome back and we look forward to working with you again!"
Jonathan Mowry
December 30, 2024
"Maddie helped me out a ton. She was quick and efficient. She communicated with my realtor for the home insurance and saved me a bunch of money! Very pleased with my State Farm experience so far."
"Jonathan, we are so pleased that Maddie was able to save you time and money! She is great to work with, we look forward to working with you in the future. Thank you for choosing our office."
Jason & Javanna Wood
December 23, 2024
"5 star service from this agency as we patiently worked with Maddie Watson to wait until the right time to make the switch back to State Farm for our auto and home insurance needs !!! Thank you Maddie !"
"We are so grateful - thank you for coming back to State Farm. Thank you for working with Maddie, she wanted to take great care of you guys! Thanks again!"
Ian Bryant
December 18, 2024
"Maddie called me back quickly and help me get a much lower rate than my current provider. Quick and easy set up and go. Appreciate it!"
"Ian, thank you for choosing our office, Maddie is great! We look forward to working with you in the future."
Cody Allison
December 18, 2024
"Owning a Restoration company we deal with insurance companies on a regular basis. In my 20 years working with insurance agents, I have never found a better agent and team then Celeste Middletons'. They always make sure all is taken care of and follow through until the end. incredible people!"
"Wow, thank you, Cody! We want to work hard to give great service. We appreciate your business and thankful you & your family chose State Farm & our office! "
Cassidy Carey
December 18, 2024
"I recently worked with Maddie to obtain auto insurance, and I couldn’t be more impressed with her professionalism and efficiency. From the start, she made the entire process simple and stress-free. Maddie was incredibly helpful, taking the time to explain all my options clearly and ensuring I understood every detail. She was quick to respond to my questions and went above and beyond to find the best policy that met my needs and budget. Her attention to detail and dedication to customer satisfaction are unmatched. I highly recommend Maddie to anyone in need of auto insurance—she truly makes the experience seamless and pleasant!"
"Cassidy, thank you for taking your time to give Maddie such a wonderful review, she is definitely top notch. We look forward to working with you in the future and appreciate your business. "
Tina Fisher
December 3, 2024
"Great customer service and always friendly and helpful! Having Mia there now is a Bonus!"
"Tina, thank you for taking your time to leave a review. We sure are blessed to have Mia on board, she is great."
Armenthi a sutton
December 1, 2024
"Maddie, is the absolute best! I highly recommend using State Farm ask for Maddie. Very professional"
"Thank you for taking the time to leave a review. Maddie is so helpful and knowledgeable; we look forward to working with you as well. "
Nathan Haynes
November 25, 2024
"I am new to Celeste Middleton's office, but not new State Farm or to the people in her office--Mia Matthews is the best! Despite many complex situations that have come up in the past year, Mia is always extremely communicative, and she will dig into issues to ensure client satisfaction. Account management is huge for me, and Mia takes a large-scale operation from State Farm and makes it a highly personalized experience. I always enjoy our conversations, and strongly recommend Mia!"
"We appreciate you taking the time to comment on Mia's wonderful customer service. We are excited to have her on our team and look forward to working with you as well. "
Kenneth Haynes
November 22, 2024
"Thanks mia s matthews for working with me and getting my issues worked out.you are great and i am going to enjoy working with you again"
"Thank you for taking the time to leave a review! Mia is great. We look forward to working with you in the future."
Danny Fisher
November 21, 2024
"Great people to deal with. They know their business. Mia had all the answers and is great to deal with."
"Danny, thank you for the review. We strive to provide great service, and Mia is great to work with. We look forrard to working with you in the future."
Yunieisy Pereira
November 20, 2024
"Excelente trabajo mil gracias A. Maddie Watson ."
"Thank you for taking the time to place a review, Maddie is a great asset to our office. We appreciate your business."
Dillon Rahn
November 20, 2024
"Maddie Watson with State Farm is phenomenal! Greatly recommend. She got me the best deal I could get in my situation and was very helpful."
"Dillon, thank you for choosing to business with our office. Maddie is very attention to detail and a joy to work with. We look forward to working with you."
Karmen Drake
November 20, 2024
"She was so on top of her game with helping me out. She answered all of my questions and was very professional and we set up my account very quickly. She is great!!"
"Karmen, thank you for taking the time to let us know you are pleased. We appreciate your business and look forward to working with you in the future."
Jensi Jones
November 18, 2024
"I had the pleasure of working with Mia Matthews as my account manager, and I can't say enough good things about her! From the moment I reached out, Mia was incredibly helpful, patient, and genuinely caring about my needs. She took the time to answer all of my questions, explained everything in detail, and made sure I understood my options. Whether it was adjusting my policy or helping me with billing questions, Mia was always quick to respond and made the entire process smooth and stress-free. I truly appreciate her professionalism and the personal touch she brings to her work. If you're looking for excellent customer service and someone who truly goes above and beyond, I highly recommend Mia!"
"Thank you for taking the time to leave a review. Mia is awesome to work with, very knowledgeable and truly cares for our customers. We look forward to working with you!"
Amber New
November 14, 2024
"We have worked with Mia for years. She is wonderful. Highly recommend!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"