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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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luke primm

January 29, 2025

5  out of  5
rating by luke primm
"Maddie is awesome! She insures both my auto and home. Very responsive and gets the job done fast."
We responded:
"Thank you for the review, Luke, Maddie is awesome, and our team looks forward to working with you. Thank you for choosing our office!"
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Milad Blates

January 29, 2025

5  out of  5
rating by Milad Blates
"I got quote from other companies but you gave me better offers Thank you"
We responded:
"Milad, thank you for the review, we are so happy that we were able to save you money and look forward to working with you."
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Bobby Brown

December 30, 2024

5  out of  5
rating by Bobby Brown
"I recently moved my homeowners and auto insurance back to State Farm at Celeste Middleton's agency. Maddie Watson worked with me to make the transition go smoothly and she worked hard to get me the best coverage for the best price. Thanks Maddie!"
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Jonathan Mowry

December 30, 2024

5  out of  5
rating by Jonathan Mowry
"Maddie helped me out a ton. She was quick and efficient. She communicated with my realtor for the home insurance and saved me a bunch of money! Very pleased with my State Farm experience so far."
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Jason & Javanna Wood

December 23, 2024

5  out of  5
rating by Jason & Javanna Wood
"5 star service from this agency as we patiently worked with Maddie Watson to wait until the right time to make the switch back to State Farm for our auto and home insurance needs !!! Thank you Maddie !"
We responded:
"We are so grateful - thank you for coming back to State Farm. Thank you for working with Maddie, she wanted to take great care of you guys! Thanks again!"
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Ian Bryant

December 18, 2024

5  out of  5
rating by Ian Bryant
"Maddie called me back quickly and help me get a much lower rate than my current provider. Quick and easy set up and go. Appreciate it!"
We responded:
"Ian, thank you for choosing our office, Maddie is great! We look forward to working with you in the future."
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Cody Allison

December 18, 2024

5  out of  5
rating by Cody Allison
"Owning a Restoration company we deal with insurance companies on a regular basis. In my 20 years working with insurance agents, I have never found a better agent and team then Celeste Middletons'. They always make sure all is taken care of and follow through until the end. incredible people!"
We responded:
"Wow, thank you, Cody! We want to work hard to give great service. We appreciate your business and thankful you & your family chose State Farm & our office! "
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Cassidy Carey

December 18, 2024

5  out of  5
rating by Cassidy Carey
"I recently worked with Maddie to obtain auto insurance, and I couldn’t be more impressed with her professionalism and efficiency. From the start, she made the entire process simple and stress-free. Maddie was incredibly helpful, taking the time to explain all my options clearly and ensuring I understood every detail. She was quick to respond to my questions and went above and beyond to find the best policy that met my needs and budget. Her attention to detail and dedication to customer satisfaction are unmatched. I highly recommend Maddie to anyone in need of auto insurance—she truly makes the experience seamless and pleasant!"
We responded:
"Cassidy, thank you for taking your time to give Maddie such a wonderful review, she is definitely top notch. We look forward to working with you in the future and appreciate your business. "
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Tina Fisher

December 3, 2024

5  out of  5
rating by Tina Fisher
"Great customer service and always friendly and helpful! Having Mia there now is a Bonus!"
We responded:
"Tina, thank you for taking your time to leave a review. We sure are blessed to have Mia on board, she is great."
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Armenthi a sutton

December 1, 2024

5  out of  5
rating by Armenthi a sutton
"Maddie, is the absolute best! I highly recommend using State Farm ask for Maddie. Very professional"
We responded:
"Thank you for taking the time to leave a review. Maddie is so helpful and knowledgeable; we look forward to working with you as well. "
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Nathan Haynes

November 25, 2024

5  out of  5
rating by Nathan Haynes
"I am new to Celeste Middleton's office, but not new State Farm or to the people in her office--Mia Matthews is the best! Despite many complex situations that have come up in the past year, Mia is always extremely communicative, and she will dig into issues to ensure client satisfaction. Account management is huge for me, and Mia takes a large-scale operation from State Farm and makes it a highly personalized experience. I always enjoy our conversations, and strongly recommend Mia!"
We responded:
"We appreciate you taking the time to comment on Mia's wonderful customer service. We are excited to have her on our team and look forward to working with you as well. "
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Kenneth Haynes

November 22, 2024

5  out of  5
rating by Kenneth Haynes
"Thanks mia s matthews for working with me and getting my issues worked out.you are great and i am going to enjoy working with you again"
We responded:
"Thank you for taking the time to leave a review! Mia is great. We look forward to working with you in the future."
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Danny Fisher

November 21, 2024

5  out of  5
rating by Danny Fisher
"Great people to deal with. They know their business. Mia had all the answers and is great to deal with."
We responded:
"Danny, thank you for the review. We strive to provide great service, and Mia is great to work with. We look forrard to working with you in the future."
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Yunieisy Pereira

November 20, 2024

5  out of  5
rating by Yunieisy Pereira
"Excelente trabajo mil gracias A. Maddie Watson ."
We responded:
"Thank you for taking the time to place a review, Maddie is a great asset to our office. We appreciate your business."
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Dillon Rahn

November 20, 2024

5  out of  5
rating by Dillon Rahn
"Maddie Watson with State Farm is phenomenal! Greatly recommend. She got me the best deal I could get in my situation and was very helpful."
We responded:
"Dillon, thank you for choosing to business with our office. Maddie is very attention to detail and a joy to work with. We look forward to working with you."
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Karmen Drake

November 20, 2024

5  out of  5
rating by Karmen Drake
"She was so on top of her game with helping me out. She answered all of my questions and was very professional and we set up my account very quickly. She is great!!"
We responded:
"Karmen, thank you for taking the time to let us know you are pleased. We appreciate your business and look forward to working with you in the future."
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Jensi Jones

November 18, 2024

5  out of  5
rating by Jensi Jones
"I had the pleasure of working with Mia Matthews as my account manager, and I can't say enough good things about her! From the moment I reached out, Mia was incredibly helpful, patient, and genuinely caring about my needs. She took the time to answer all of my questions, explained everything in detail, and made sure I understood my options. Whether it was adjusting my policy or helping me with billing questions, Mia was always quick to respond and made the entire process smooth and stress-free. I truly appreciate her professionalism and the personal touch she brings to her work. If you're looking for excellent customer service and someone who truly goes above and beyond, I highly recommend Mia!"
We responded:
"Thank you for taking the time to leave a review. Mia is awesome to work with, very knowledgeable and truly cares for our customers. We look forward to working with you!"
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Amber New

November 14, 2024

5  out of  5
rating by Amber New
"We have worked with Mia for years. She is wonderful. Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Debbie Casteel

November 13, 2024

5  out of  5
rating by Debbie Casteel
"Mia is always so very helpful and kind. Love her!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Taylor Bass

November 6, 2024

5  out of  5
rating by Taylor Bass
"Mia is so easy to work with and takes great care of our policies! This is a great agency, you can really trust the knowledge and advice given."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We are happy that Mia has joined our team, she is a great asset."
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Bruce King

October 31, 2024

5  out of  5
rating by Bruce King
"Maddie Watson did an amazing job winning over my account. Her persistence and attention to detail were much appreciated!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jeremy Gillum

October 29, 2024

5  out of  5
rating by Jeremy Gillum
"You will enjoy working with Maddie Watson and Jamie Pelletier. They know their stuff and are very helpful. I highly recommend this office for insurance. This office has served this community for over 30 years."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Treavangula .Nicholson

October 16, 2024

5  out of  5
rating by Treavangula .Nicholson
"I absolutely love my State Farm Family on N Thompson Ln in Murfreesboro,Tn. Celeste Middleton and my Agent Maddie Watson THANKS FOR BEING THE BEST!!! YOU ALL ARE AWESOME & A GREAT TEAM. I would recommend them to anyone"
We responded:
"Thank you Treavangula! We appreciate your kind words and strive to be the best for our customers. We look forward to working with you."
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KAREN COOPER

October 15, 2024

5  out of  5
rating by KAREN COOPER
"Maddie Watson was very experienced and gave great customer service!"
We responded:
"Karen, thank you for your compliments to Maddie, she is very knowledgeable and a joy to work with. Thank you for trusting our office to handle your insurance needs."
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Alex Williams

September 13, 2024

5  out of  5
rating by Alex Williams
"I had a great experience and Interaction with the group of ladies that work here. They are genuine and truly care about their customers! Amazing customer service and the best of all they do Life insurance and investing, it’s more than just your home and auto. They protect it all!!!!! Celeste and her team are phenomenal! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for your positive review! We are thrilled to hear that you had a great experience with our team. We pride ourselves on providing excellent customer service and offering comprehensive insurance and investment options. Celeste and her team are truly phenomenal and we appreciate your kind words."